Hiring Systems – BusinessValue365

Hiring Systems -

Hire
great
people

Avoid
hiring
mistakes

Improve
sales
performance

Build
customer
loyalty

Improve
leadership
skills

Build
your human
system

Struggling with hiring, and retaining top talent?

Recruiting, hiring and retaining great employees are the most difficult HR challenges facing employers today, so if this challenge is a stone in your shoe connect with us today and we will help you understand how to hire smart.

For over 35 years, we've been dedicated to helping companies accurately identify candidates who are not only the right fit for the job but also align with the organization's culture and values. We recognize that finding the right people for the job can be challenging, especially when relying solely on traditional methods like reviewing résumés and conducting interviews. These methods often don't provide a complete picture of a candidate's potential, which can lead to costly hiring mistakes.

We don't just focus on filling positions; we aim to ensure that the individuals you bring on board are the best possible match for both the role and your organization as a whole. By using our dependable tools and proven strategies, you'll be better equipped to assess candidates for both organizational and job fit, making your hiring decisions more informed and effective. Let us help you streamline your hiring process and build a team that not only meets but exceeds your expectations."

By following our
recommended processes, companies can cut turnover by

15 to 50%

boosting productivity and
satisfaction.

Why use custom assessments to hire?

No matter how great an applicant looks on paper or how smooth they appear during the job interview, many are experts at fooling the most experienced recruiter. Difficult personality characteristics, low skill levels, and even issues with integrity may not surface until you have made that costly hiring decision. You are then left to deal with the emotional strain and potential legal problems associated with having to terminate a bad hire, not to mention all the hard costs associated with having to recruit again—more time spent on interviews, re-training, and loss of productivity. The answer to deal with these costly hiring mistakes is to assess candidates for their job fit. Our recommendation is to use our custom approach to pre-employment hiring assessments to ensure that your organization only tests for behaviors and skills that are relevant to the job.

The answer to deal with these costly hiring mistakes is to assess candidates for their job fit. Our recommendation is to use our custom approach to pre-employment hiring assessments to ensure that your organization only tests for behaviors and skills that are relevant to the job.

Try it before you buy it

We invite you to try any of our pre-employment assessments for any job description.

Connect with a BusinessValue advisor to request a free trial on your next job opening.

Improve sales performance

To successfully grow your company and retain customers, a coordinated and effective sales team is essential. Our advisors, who have worked with thousands of companies, understand the buying process and have crafted a program to help you improve customer acquisition and deal closure. This program is designed to maximize the talents of your sales team, as outlined below.

The Number One Challenge for Companies Today is Top Line Growth

In a recent survey, the number one challenge for business owners and sales managers is to improve top line growth and find great sales talent.

The Credibility Selling System is a way to develop strategies that will produce results and recruit, hire and retain great sales talent!

About the Credibility Selling System

The Credibility Selling System is a way to develop strategies that will produce results and recruit, hire and retain great sales talent!

People don't like to be sold but they love to buy! Why do they buy? Fundamentally, one of the following motivations:

To solve a problem that keeps them up at night.
To acquire something new they desire or think they need.
To improve their lot in life.
To become more successful in achieving their goals.
To make someone happy.
To make sure they take care of the people they care about.
To better manage their future financial security.

Credibility Selling is based on the philosophy that people buy when they are convinced, they are making a good decision based on what they feel is valuable to them individually and their stakeholders.

Why Do You Need Credibility Selling System?

Assure your top line growth is predictable and profitable..
Acquire new customers that are profitable to service.
Retain and upsell existing customers with additional services.
Be able to track your sales opportunities.
Be able to develop strategies that create engagement.
Be able to coach your sales and customer teams to accomplish your business objectives.
Align your sales and customer teams to deliver on your promises.
Incorporate your customer-relationship management technology with a sales perspective.
Focus on the top sales events to make your weekly sales goals.

To Achieve Credibility with Customers, You Need to Hire Credible Salespeople!

The Credibility Selling System is focused on what salespeople need to do to earn new business:

Need to learn enough credibility to sell your value proposition (not rely on price only)
Earn credibility with all the stakeholders and decision-makers involved in the sales opportunity.
Have the ability to manage and keep track of where they are in their sales cycle vs. their top competitor.
Are engaged in their job and love where they work.
Are driven to earn more commissions month after month.

It's a fact that now more than ever before, it takes great sales talent to consistently bust sale goals and consistently acquire new business. To get this job done, it is critical to attract top sales talent and train them to earn the confidence and trust of the people who purchase your products and services.

In order to assure your sales team will consistently earn new business and sell your value proposition at a profit, you must know how to hire salespeople that have what it takes to make this happen, and you need to hire people that have the mental capacity, behavorial traits and motivational interests to become an above-average sales producer.

Here are the six credibility factors salespeople need to achieve to win the sale over their competitors; it is based on the philosophy that people buy when the company and salesperson have a value proposition to offer:

1. Knowledge Credibility - they need to believe the company or salesperson has expertise in whatever they are talking about.

2. Source Credibility - They need to know if the company or subject-matter expert is a good choice to do business with and stands behind their promises.

3. Solution Credibility- They need to have the confidence that whatever they purchase will satisfy their needs.

4. Task Credibility - They need to know that they will have the product or service to meet their personal timetable.

5. Trust Credibility - They need to feel that the company and salesperson they are dealing with are trustworthy.

6.Price Credibility - They need to feel they got their monies worth and paid a reasonably, competitive price

Recruit and Hire Great People with Confidence

Develop a recruiting and selection strategy to ensure you can find and hire people who can become great sales producers.

Determine before you hire if your candidate has these critical, credibility selling, success factors:

Able to learn the knowledge they need to be credible with all decision stake holders?
Be able to communicate your value proposition to all the buying influences?
Is enterprising and has the ability to persuade stakeholders when presenting ideas?
Is creative in developing ways to position ideas that help sell your product or service?
Are interested and enjoy activities that help people and promote the welfare of others?
Are prone to pursuing new prospects, is self-sufficient and flexible when approaching new prospects?
Can they be competitive while maintaining the understanding of the prospect's perspective, will they invest the time to listen and understand what will guarantee a successful outcome for the prospect and your company?
Does the candidate have call-reluctance, have a high-energy level and able to act quickly to pursue a qualified sales opportunity?
Is the candidate a self-starter that possesses the ability to work in a fast-paced profession?
Does the candidate possess the ability to work with a team, lead others and at the same time, be diplomatic?
When competition arises, are they ready for the challenge, willing to work with you and your management team to overcome and earn enough credibility to close the business?
Do they possess the attitude to be positive regarding people and outcomes?
Can they think clearly, be objective in the decision-making and not too quick to make hasty decisions?

The Credibility Selling System Closes More Deals

In every sales opportunity, there are several stakeholders involved in the decision to buy. Credibility Selling is a system that helps you understand where you are at any given time in the sales process vs. your main competitor and helps you strategize with your sales team to move you closer to the sale.

The system covers six important credibilities to a close a deal, they are: Knowledge Credibility, Source Credibility, Solution Credibility, Task Credibility, Trust Credibility, and finally Price Credibility.

We encourage you to contact us to have a brief discussion and sample a few of the tools that are used in this system.

Selection beyond résumés and interviews

Our extensive experience has shown that when companies implement our recom mended processes—pre-qualifying candidates, conducting structured interviews, utilizing reliable assessment tools, and maintaining clear communication—they can significantly reduce turnover by anywhere from 15 to 50%. This reduction in turnover translates to substantial Customer loyalty is directly related to how everyone in your communicates and interacts with the people they encounter consistently every day. Our experience is that by using our customer service profile assessment you will be assured that your customers will never be mistreated, or disappointed in the way anyone in your company interacts with them.

The Customer Service Profile™ (CSP) measures how well a person fits specific customer service jobs in an organization. It is used primarily for selecting, onboarding, and managing customer service employees.

The CSP also looks at what your current and future employees believe is a high level of customer service, while at the same time showing where they align or misalign with the company’s perspective. We have a general industry version of this assessment, as well as vertical specialties in hospitality, healthcare, financial services, and retail.

“Start with good people who are right for the job; train and motivate them; give them opportunity to advance; and your organization will succeed.”

- J.W. Marriott

Why assess customer service people?

Given the opportunity to land a new job or promotion, people may offer lip-service instead of the truth. Additionally, much of their success depends on the specific type of job and the organization in which they would work. Success seldom transfers automatically. The cost of a bad hire that is customer-facing is very high, considering the hiring and ramp-up costs, poor productivity, lost revenue, and potential damage to the organization’s reputation.

The CSP offers an objective, inside look at the behaviors and motives of customer service job candidates to help you make better hiring, promotion, and organizational decisions. Giving this information to managers helps them be more effective and get the very most from their people.

How does the Customer Service Profile work? Prior to assessing candidates, our experts help you develop peak performance models for your customer service jobs by providing multiple questions against which potential candidates are measured. Once these performance models are established, our clients deliver the CSP to their candidates over the Internet; hiring managers or HR administrators simply forward a link.

The assessment does not need to be monitored, so the candidate can take it from any computer with Internet access. The system instantly scores the assessment and informs hiring managers where they can access the results.

The hiring manager can use the results as a screening tool, or to assist them in the interviewing, selection, or onboarding process.

Excellent leadership assures greater profitability

Great employees may leave some companies because of their weak leadership. When we find great leaders, those companies generally attain higher engagement levels among their employees. A highly engaged workforce means that people are more productive, and this results in higher profitability. Isn’t that what you want? Ultimately, great companies are a result of great leadership.

In a competitive business environment, effective leadership is an essential requirement to reduce costly turnover, increase productivity, and that leads to a healthier bottom line. To do this, leaders must be able to provide inspiration, motivation, and clear direction to their team.

For any type or size of business, effective leadership will ensure your company will grow and prosper. In the absence of effective leadership, organizations may grow, but more slowly and may lose their direction and competitiveness. Understanding these foundational leadership skills and applying them successfully to your business will help you to become a better leader and will make your business thrive.

This is what the leadership development program is going to accomplish.

Assess, analyze, and improve your personal leadership capabilities.
Understand the concepts that lead to improved employee performance and adherence to your compliance standards.
Reduce leadership stress and allow additional free personal time.
Develop a personal action plan for each participating manager and leader based on their individual requirements.

We offer your company to participate in a comprehensive leadership the program with the guarantee that it will improve the effectiveness of your leaders and improve the productivity of your company here are the details of our ExecuGrowth Leadership Development Program.

Assess, analyze, and improve your personal leadership capabilities.
Understand the concepts that lead to improved employee performance and adherence to your compliance standards.
Reduce leadership stress and allow additional free personal time.
Develop a personal action plan for each participating manager and leader based on their individual requirements.

What is included in your investment?

PXT Select Leadership Behavioral Assessment (with multiple reports included at no additional charge, including an Individual report analyzing your thinking style, behavioral traits and interests, a Leadership report, and a Coaching report). Generated around these leadership foundational topics:

Creating a Vision – Imaging new ideas, directions, and innovations; redefining what is possible.
Developing Strategies – Transforming ideas into actions that are innovative and achievable.
Ensuring Results – Implementing organizational priorities and making sure they are carried out accurately and efficiently.
Inspiring People – Creating clarity and unity around ideas is the core of inspiration. Communicating with contagious enthusiasm. Convincing others of the merits of their cause or line of reasoning.
Being Approachable – Empowering team members to come forward to get clarification, address concerns and present ideas. Open to feedback and building morale by making others feel heard.
Mentoring Others – Mentoring others is an investment in the company’s future. Help team members develop the skills, connections, and confidence to do their job more effectively and grow the next generation of leaders in the process.

Who is the target audience for this program:

Ownership, senior management, and managers in the repossession industry.
Individuals who wish to improve their management and leadership skills; to get the people who work for them to follow the policies and procedures that produce better outcomes.
The kind of manager that every employee wants to have as a boss; Someone who leads, who teaches, who appreciates, and who values their contribution.
Companies who wish to improve the ability of their teams to work together to produce more effective and efficient organizations.

The 12 Lessons of Leadership and how to apply these lessons to everyday situations.

Why do people leave their jobs? In survey after survey, employees tell us this.

No one told me how to be successful at my job? - Lousy supervision
No one trained me – I am not learning what I want.
No one thanked me – I am not recognized for what I do.
No one paid me – I don’t see the point of staying here.

Why do people stay? Because leaders effectively use the concepts of L.E.A.D.

LEADING – How to become better by deciding where to go? Leaders provide clear and understandable direction and support; each and every time; to every person with whom they deal.
Values
Priorities
Measurable Objectives
Building our plans from the “Customer back”
Organizational Structure
Task DirectionReviewing our Progress
Reviewing our Progress

EDUCATING– How to become better by growing and learning? Leaders allow their people to grow and learn by developing a challenging and creative workplace. They communicate more rather than less. Learning
Job Challenge
Performance Planning
Change Management
Communications
Personal Development
Productivity through Knowledge
Knowledge through Training

APPRECIATING– Recognizing the contribution – How to become better by building our teams. Leaders need to appreciate and recognize people for the job they are doing; They say thank you for a job well done.
Recognition
Inclusion
Development Planning
Empowerment
Celebration
Celebration
Teamwork

DOLLARIZING – The storehouse of values -- Creating your employee’s R.O.I. – How to be better by focusing on the results. Leaders need to appreciate and recognize people for the job they are doing; They say thank you for a job well done.
Results and Achievement
Promotions
Increased Responsibility
Pride
Growth
Productivity
Satisfaction
Money

Leadership is getting people to do what they otherwise would not want to do but will readily do so anyway.

To participate in this Leadership seminar and workshop, each participant will need to:

Pre-register for the session.
Take a brief survey on their personal leadership and managerial challenges.
Take a PXT Select behavioral assessment so we can analyze their individual results before the workshop.
Participate in a personal review session and leadership planning session. (telephone meeting)
Read the material provided and come ready to learn.

To participate in this Leadership seminar and workshop, each participant will need to:

Pre-register for the session.
Take a brief survey on their personal leadership and managerial challenges.
Take a PXT Select behavioral assessment so we can analyze their individual results before the workshop.
Participate in a personal review session and leadership planning session. (telephone meeting)
Read the material provided and come ready to learn.

Build your human system

You have built your operating, financial and marketing systems. We help you build the Human Systems integrated all your other systems. Many organizations do not know the true cost of their HR strategies. With the cost of recruiting on the uprise due to a more competitive, aging applicant pool, the high cost of turnover and new employee training it is imperative that employers get a firm handle on what their HR Program costs. Discover what opportunities you have to drive a higher return on human capital investments. Take your first step to cut costs to improve your bottom line. Analyze your HR practices by using our HR ROI Opportunity Calculator. The time you spend analyzing and learning about ways to improve your current situation will absolutely provide dividends for years to come. Our HR Opportunity Calculator will identify where you should focus to improve your Human System. Invest time and we will provide you with the calculator with no cost or obligation.

Hiring Systems -

Struggling with hiring, and retaining top talent?

By following our recommended processes, companies can cut turnover by

15 to 50%

boosting productivity and satisfaction.

Why use custom assessments to hire?

Try it before you buy it

We invite you to try any of our pre-employment assessments for any job description.

Connect with a BusinessValue advisor to request a free trial on your next job opening.

Improve sales performance

The Number One Challenge for Companies Today is Top Line Growth

About the Credibility Selling System

Why Do You Need Credibility Selling System?

To Achieve Credibility with Customers, You Need to Hire Credible Salespeople!

Here are the six credibility factors salespeople need to achieve to win the sale over their competitors; it is based on the philosophy that people buy when the company and salesperson have a value proposition to offer:

Recruit and Hire Great People with Confidence

The Credibility Selling System Closes More Deals

Selection beyond résumés and interviews

“Start with good people who are right for the job; train and motivate them; give them opportunity to advance; and your organization will succeed.”

Why assess customer service people?

Excellent leadership assures greater profitability

This is what the leadership development program is going to accomplish.

We offer your company to participate in a comprehensive leadership the program with the guarantee that it will improve the effectiveness of your leaders and improve the productivity of your company here are the details of our ExecuGrowth Leadership Development Program.

What is included in your investment?

Who is the target audience for this program:

The 12 Lessons of Leadership and how to apply these lessons to everyday situations.

Why do people stay? Because leaders effectively use the concepts of L.E.A.D.

To participate in this Leadership seminar and workshop, each participant will need to:

To participate in this Leadership seminar and workshop, each participant will need to:

Build your human system

By following our
recommended processes, companies can cut turnover by

boosting productivity and
satisfaction.